Appointments & Fees
Tooronga Family Medical is a private billing practice.
Fees are payable at the time of consultation by cash, credit or EFTPOS.
The Medicare rebate can be claimed directly for you and thus paid directly into your bank account within 24-48 hours.
Veterans Affairs (Gold Card) patients are bulk billed at all times.
Pension, Health Care and Concession card holders will be charged the full fee amount.
Childhood Immunisations are bulk billed during week days. Please note that they will not be bulk billed if performed on weekends.
We request that longer appointments are made for:
Cervical cancer screening tests (Pap smear / HPV testing)
A single, complex medical problem
More than three minor medical problems
Mental health care plans
Chronic disease management care plans
Travel medicine consultations
New patients with complex medical histories.
Please note that if the time allocated for your appointment is not required, you will only be billed for a standard appointment.
Standard / Short Appointment (5-15 minutes)
Medicare rebate of $38.20
Monday to Friday $90
Long Appointment (15-30 minutes)
Medicare rebate $73.95
Monday to Friday $170
Prolonged Appointment (30 minutes or more)
Medicare rebate $108.85
Monday to Friday $250
Please note that different fees will be charged for certain services such as care plans as well as for operative procedures.
*Our fee structure has been updated as of the 1 July 2019.
Missed Appointments / Late Cancellations
Please let us know as soon as possible if you are not able to attend any of your appointments.
There is a $50 cancellation fee if you do not attend your appointment or cancel the appointment with less than three hours’ notice.
Results / Scripts / Referrals
Follow-up of Test Results
Unless previously organized by your doctor, patients are required to make an appointment for results of investigations. If your results come back and they require an early appointment, you will be advised by the receptionist. Results cannot be given to you over the phone by reception staff as they do not have medical qualifications.
The fee for results appointments may be reduced or bulk billed, at the discretion of your doctor, depending on the nature and complexity of the consultation involved.
Scripts and Referral Letters
All prescriptions and referral letters require a consultation.
At your doctor’s discretion, in exceptional circumstances, a prescription or referral letter may be provided without a consultation. A fee of $25 will apply for each prescription and $40 for each referral letter.
Please call an ambulance on 000.
After Hours Consultations
Please call 13 SICK on 13 7425.
A report from the treating Doctor will be sent to your usual GP with the treatment and management plan.
Nearby Private Hospital Emergency Departments include:
Cabrini Hospital - Malvern (for adults, children, obstetrics and gynaecology)
- 181-183 Wattletree Road, Malvern, 3144
- (03) 9508 1222
Epworth Hospital - Richmond (for adults and children)
- 89 Bridge Road, Richmond, 3121
- (03) 9426 6666
Nearby Public Hospital Emergency Departments include:
Alfred Hospital (for adults only)
- 55 Commercial Road, Melbourne, 3004
- (03) 9076 2000
St Vincent’s Hospital (for adults only)
- 41 Victoria Parade, Fitzroy, 3065
- (03) 9231 2211
Box Hill Hospital (for adults, children, obstetrics and gynaecology)
- 8 Arnold Street, Box Hill, 3128
- 1300 342 255
Royal Women’s Hospital (for obstetrics and gynaecology)
- 20 Flemington Road, Parkville, 3052
- (03) 8345 2000
Mercy Hospital for Women (for obstetrics and gynaecology)
- 163 Studley Road, Heidelberg, 3084
- (03) 8458 4444
Monash Medical Centre (for adults, children and obstetrics and gynaecology)
- 246 Clayton Road, Clayton, 3168
- (03) 9594 6666
Royal Children’s Hospital (for children)
- 50 Flemington Road, Parkville, 3052
- (03) 9345 5522
Royal Victorian Eye & Ear Hospital (for adults and children with eye and ear emergencies)
- 32 Gisborne Street, East Melbourne, 3002
- (03) 9929 8666
Home visits during business hours are only available under exceptional circumstances to regular patients of the practice who live within a 3km radius of the practice. The minimum out-of-pocket fee for consultations during business hours is $150.